During the past five years, Islamic banking has enjoyed a renaissance, hailed as the biggest phenomenon in banking in the last century. Now, the party is over. Rising competition, social unrest coupled with the effects of global financial crisis are being felt in domestic markets resulting in a slow down in the growth rate of Islamic banking industry.
Shariah-compliant banks face a new challenge: customers who demand more products, better service quality at competitive rates. As Muslims across the world gain greater access to Islamic financial services, the nature of competition in domestic markets is being redefined. Changes in market dynamics present an opportunity for Islamic banks to rethink how they approach the market, apply technology, brand products, package services and connect with their customers. Joseph DiVanna, banking industry strategist and author of numerous books on banking and Islamic finance, presents a workshop to address key issues that banks must master to compete in their local markets.
Five 40-minute interactive sessions discussing:
- The state of the global Islamic finance industry
- The competitive factors and market maturity
- The changing landscape of competition in domestic markets
- The value proposition of Islamic banking and product development
- How to engage customers: demographics, segmentation, service quality and marketing
Based on internal strategy sessions conducted in financial institutions offering Shariah-compliant financial services, this workshop is designed to update senior bankers to the state of the art in providing banking services to Muslim and non-Muslim markets. Do not to miss out on a unique opportunity to sharpen your strategic thinking skills in providing Shariah-compliant banking.
